Description
The Jumbo Scale Cartridge is designed to help inhibit scale formation in whole-house water systems, particularly in hard water areas. It uses food-grade polyphosphate media that slowly dissolves into the water to reduce mineral build-up in plumbing, hot water systems and household appliances. The cartridge is refillable and designed for high-flow applications without clogging. While it does not remove existing scale, it helps reduce new scale formation and supports long-term protection of pipework and appliances when maintained as recommended.
Important Notice
• All pictures and drawings on this brochure are representational only, changes in the product may have occurred since time of print.
• All prices on this brochure and The Sink Warehouse website are subject to change without notice.
Shipping Information
This Product can be shipped Australia Wide.
Handling and delivery can take up to 7-10 business days.
Fees will be calculated at checkout based on region and item weight.
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Warranty Information
What warranty applies to Aquila Home Filtration products sold by The Sink Warehouse?
Aquila Home Filtration products sold by The Sink Warehouse are covered by the manufacturer’s warranty provided by BWT Australia, subject to the terms and limitations outlined below. BWT Australia warrants that the products supplied will be free from defects in materials and workmanship from the date of purchase, when used under normal and proper conditions. Warranty periods Residential applications:
7 years total, comprising
1 year parts and labour, plus
6 additional years parts only
Commercial applications:
1 year parts and labour from the date of purchase
Labour and service limitations Where labour is covered, the manufacturer’s warranty is limited to:
Up to one (1) hour of labour, capped at $200, and
Up to one (1) hour of travel time, capped at $50, performed by an authorised service technician.
Any labour, travel time, access costs, or associated expenses beyond these limits are the responsibility of the customer.
The supply of replacement parts required to remedy a confirmed defect is covered in accordance with the applicable warranty period.
Conditions of warranty This warranty applies only where the product has been:
Installed in accordance with the supplied installation instructions,
Used within stated product specifications (including pressure and temperature limits), and
Operated within the intended service life of the product.
The warranty does not cover:
Routine maintenance or replacement of filter cartridges,
Damage caused by misuse, neglect, unauthorised modification, improper installation, or operation contrary to the product’s intended purpose,
Damage resulting from water conditions, pressure, temperature, or operating conditions outside specified limits, or
Use of the product beyond its designed service life.
No liability is accepted where product specifications are exceeded.
Warranty claims process In the event of a suspected defect or non-conformity, the customer must:
Notify The Sink Warehouse in writing,
Provide proof of purchase and installation details, and
Retain and protect the product to allow investigation.
The Sink Warehouse reserves the right, at its discretion, to repair or replace defective components and to determine the most appropriate method of service.
Important legal notice
Except where required by Australian Consumer Law, no other warranties apply, whether express or implied, including warranties of merchantability or fitness for a particular purpose.
The Sink Warehouse acts as a retail supplier only and does not provide any additional warranty beyond that offered by the manufacturer.
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