Bunbury Store – Wonderful Customer Service!


To whom it may concern,

I live in Kojonup, a small WA town and am about to completely renovate my bathroom. Last week I travelled to Bunbury, feeling totally overwhelmed as to what lay ahead for me! I entered your Bunbury ‘The Sink Warehouse’ and from the very first few seconds my fears were allayed.  Your salesperson Aleisha welcomed me with her  helpful, friendly and positive attitude.

For the next hour Aleisha assisted me with her amazing knowledge and understanding of bathroom products. She was never pushy and walked me through step by step with all my requirements for a complete bathroom renovation. Her manner was efficient and positive. Within an hour of leaving the store Aleisha had emailed a quote.

I visited other stores throughout the day and their customer service came nowhere near the outstanding  level of ‘The Sink Warehouse’. A couple of stores I actually just walked out and didn’t bother!  Aleisha had set the bar so high early in the day that no one else was comparable.

I have thanked Aleisha and  have spoken to her Bunbury store boss, Craig, regarding Aleisha’s wonderful customer service. However I felt the need to thank Aleisha  by informing you, your employer. I would hope that you may reward Aleisha in some way as it is staff like Aleisha that you want representing your company ‘The Sink Warehouse”. I have already told friends of the wonderful service and will continue to spread the word!

I look forward to hearing from you and your response to this email and hope you acknowledge and reward  Aleisha’s efforts in some way.

With thanks,



Related Team Member:

Aleisha Smit
Name: Aleisha Smit
Title: Sales Representative
E-mail: bunbury@sinkwarehouse.com.au