Bunbury Store – Fabulous Experience!
We are writing to tell you of the experience we had in the Bunbury store last Saturday.
My husband and I wandered in ‘just to browse’ with the intention of ‘someday soon’ seriously looking at revamping our guest bathroom. From the very first question we asked right up until the time we reluctantly left the store, we spent our time with sales assistant Aleisha. We were amazed at her product knowledge, her genuine interest in us – even though we had a ‘someday soon’ approach.
She had a lovely attitude, and there seemed to be no question too difficult for her to answer. She knew everything there was to know and was even able to suggest tradesmen who would assist us (a no commission arrangement). By the end of our time with her in the store we had decided to purchase a vanity unit, hand basin and bench top to suit, matching taps for basin & shower and a shower rose.
The fabulous part of our experience with Aleisha was there was no pressure for us to buy. We would like to recommend Aleisha for an employee of the month award or any such other programme you have in your company. Also please acknowledge her at your staff meetings / new letters etc.
Your company is very lucky to have this employee who loves what she does – and it shows.
Danni & Paul
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